Your Shopping Cart is empty.

${{ (item.variation.media ? item.variation.media.alt_translations : item.product.cover_media.alt_translations) | translateModel }}$ ${{ (item.variation.media ? item.variation.media.alt_translations : item.product.cover_media.alt_translations) | translateModel }}$

{{ childProduct.title_translations | translateModel }}

{{ getChildVariationShorthand(childProduct.child_variation) }}

{{ getSelectedItemDetail(selectedChildProduct, item).childProductName }} x {{ selectedChildProduct.quantity || 1 }}

{{ getSelectedItemDetail(selectedChildProduct, item).childVariationName }}

{{item.quantity}}x {{ item.unit_point }} Point

Remove

${{addonItem.product.cover_media.alt_translations | translateModel}}$

{{addonItem.quantity}}x {{ mainConfig.merchantData.base_currency.alternate_symbol + "0" }}

Remove

Return Policy

This store is still under construction. The following information may not be updated and may not apply to your shopping experience. Please contact us directly if you have any questions.

Product Return/Exchange Policy

7-Day Cooling-Off Period

In accordance with consumer protection regulations, customers are entitled to a 7-day cooling-off period (including holidays) starting from the day the product is received, except for the following items which are not eligible for return under the “Guidelines for Reasonable Exceptions to the Right to Cancel Distance Sales”:

Perishable goods or those with a short shelf life (items nearing expiration at the time of return/cancellation)
Customized products
Current newspapers, periodicals, or magazines
Opened audio-visual products, computer software, game cards, or other digital code products
Opened personal hygiene items

If you wish to return a product, please contact our customer service within 7 days of receiving the item and provide the following information:

Name
Order Number
Contact Phone Number
Name of Item(s) to be Returned
Reason for Return & Photos

Our customer service staff will assist you with the return or exchange process.

📧 Customer Service Email: beautygreenbiotechnology@gmail.com
📞 Customer Service Hotline: 02-2515-8812

Return Guidelines

Returned products must be unused and free from any non-manufacturing damage, stains, or defects.
The 7-day cooling-off period is for evaluation only and does not constitute a trial period.
Please retain all original packaging (including outer cartons/boxes). Returns without complete packaging will not be accepted.

Returns will not be accepted under the following circumstances:

Exceeding the 7-day cooling-off period.
Product has been opened/used, or damaged due to human factors (e.g., stains, malfunction, damage, wear, scratches, dirt).
Packaging is incomplete, or invoice/accessories are missing.
Malicious or bulk returns.

Return Procedure

Contact customer service.
Confirm eligibility for return.
Prepare the complete product with invoice.
Provide your contact information, address, and preferred pickup time.
Our partnered logistics provider will collect the return package.

Refunds

Credit Card Payments: Refund will be credited back to the original credit card after return is confirmed.
Cash on Delivery (COD): Refund will be transferred to the bank account provided after return is confirmed.

Exchange Policy

Exchanged products must be unused and free from any non-manufacturing damage, stains, or defects.
Please retain all original packaging (including outer cartons/boxes). Exchanges without complete packaging will not be accepted.

Exchange Procedure:

If both you and our store agree to proceed with an exchange, please first complete the return process for the original order.
Place a new order through our store.
If there is a price difference, we will issue an invoice for the additional charge or refund the overpaid amount.
If there is no price difference, no further action will be required.