Delivery Methods & Service Areas
Home Delivery
Partner Couriers: HCT Logistics, Yamato Transport (Taiwan Main Island only)
Delivery Timeframe: 2–5 business days
Service Area: Taiwan Main Island
Convenience Store Pickup
Partner Stores: 7-11, FamilyMart (Taiwan Main Island and Outlying Islands)
Delivery Timeframe: 2–5 business days
Service Area: Taiwan Main Island, Outlying Islands
Postal Service (Outlying Islands only)
Delivery Timeframe: 2–5 business days
Service Area: Outlying Islands of Taiwan
Shipping Notes
Orders will be shipped within 2–3 business days after confirmation (excluding the order date and public holidays).
Delivery Hours: Monday to Friday, 09:00–17:00 (no deliveries on weekends).
Shipping may be delayed during holiday peak seasons or due to force majeure (e.g., natural disasters).
Home Delivery: Actual delivery schedule will depend on the courier’s route arrangements.
Convenience Store Pickup: You will receive a notification SMS once the package arrives. Please pick it up within 7 days. Any costs due to unclaimed packages will be borne by the customer.